Política de envío
1) Shipping fee description: This product is a customized product, so the shipping fee is an estimated shipping fee. Generally, the production will be completed 7 working days after placing the order, and it will be sent by DHL by default. Since it is an imported product, after the goods arrive at the customs of the destination country, the customer should follow the customer service prompts and cooperate with the destination country for tax clearance. If you have any questions, please contact us via email.
2) The shipping costs for various countries will be displayed when customers check out. The default is DHL. It takes 5-7 working days to be delivered to European, American, Southeast Asian countries, and 8-10 working days to other countries;
3) payment
1. Support customer Paypal payment;
2. Final price = product price + shipping cost. Customized products will have different prices due to different choices of customers. Note that this product is an import and export product, so customers should pay duty when the product reaches the customs of the destination country.
3. Regarding the return and exchange process, since it is a customized product, once it is sold, returns are not supported; after the customer receives the goods, if they find that the goods are damaged (caused by logistics and transportation), they need to provide customer service with product pictures and packaging pictures, and we will provide them free of charge. We will deliver a new product to you without having to pay any product price and shipping fee; once the product is used, if there are any quality problems within 6 months (outdoor) and 12 months (indoor), we will deal with it as soon as possible. The customer will solve the problem. If the problem cannot be solved, new products will be provided to the customer, and the customer will need to bear the freight. If there are quality problems after 6 months (outdoor) and 12 months (indoor), if the customer still needs this product, he or she needs to purchase it at full price.